SkillXpert :: Service Now

Service Now

Class Room Training

  • Training for 30 Days
  • Daily 1Hr 30 Min
  • Printed Material
  • 24/7 Lab Facility
  • Placement Assistance

Online Training

  • Training for 30 Days
  • Daily 1Hr 30 Min
  • Material through Softcopy
  • 24/7 Lab Facility
  • Placement Assistance

Weekend Training

  • Training for 4 Weeks
  • Every Weekend day 3 Hrs
  • Printed/Softcopy Material
  • 24/7 Lab Facility
  • Placement Assistance

Oracle DBA

Best Service Now Training institution is SkillXpert. Learn Service Now Training with one of the software industry expert, who have been dealing with Service Now Applications since a decade.

Introduction to Service Now

  • What is Service Now
  • Why and who can use Service Now
  • Concept of cloud computing in Service Now
  • Introduction to ITIL foundation
  • Navigation and users
  • Helpful portals, releases

Customize Homepage

  • Creating Gauges
  • Define CSS properties, UI Properties
  • Change visibility of Homepage and banner

Tables, Form, Dictionary

  • Creating Application, module
  • Creating table
  • Personalizing form and table layout
  • Creating Section
  • View
  • Dictionary entries
  • Dictionary overrides
  • Reference qualifiers
  • Related lists

Update set’s Creation

  • Creating an update set
  • Merge update set
  • Retrieve Update set in another instance

Creating workflow

  • Workflow editor and workflow scripts
  • Workflow activities and workflow context
  • Workflow stages, transitions

Service catalog management

  • Use of service catalog, back end execution
  • Creating catalog item, record producer, order guide
  • Create RITM and catalog task
  • Attaching workflow to catalog items

Importing data in Service Now

  • Data sources
  • XML import
  • Transform maps
  • Scheduled data import
  • Import sets
  • Transform scripts
  • Data load automation

User Administration

  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch detail of logged in user

Email Notification

  • Defining a Template
  • Define notification
  • Email logs
  • Introduction to SMTP and POP mail servers
  • Trigger email on event

Create SLA &Schedule

  • SLA Definitions
  • SLA Properties
  • Attach SLA to tasks
  • Create schedule and child schedule

Scheduled Jobs

  • Introduction to scheduled jobs
  • Scheduled Job log
  • Scheduled reports

Access Control List

  • Create Read, Write and Create ACL on table and field level
  • Debug ACLS
  • Write ACL Scripts
  • Concept of privileged system admin

Content Management (CMS)

  • Creating site, page
  • Dynamic content block
  • Define Header, theme, style sheet
  • Creating UI page, UI macros

Introduction to Web service

  • Introduction to web services
  • SOAP Messages

Debugging

  • Personalize users
  • Debugging Business Rule
  • Debugging ACL
  • Background scripts

Job Opportunities:

After the course completion, we have strong clients Relation Existing with many IT Organizations, we will help the students with Placement Assistance Program with these Clients.

List of the Companies Offering Job Opportunities to our Students.

Infosys Wipro Prokarma
Cognizant Virtusa Marlabs
GalaxESolutions CapGemini Cigniti
Polaris HSBC ValueLabs
NCR Dell IBM
Deloitte NTT Data GalaxESolutions
Persistent iGate Sapient

Course Complete Certification:

We implemented Course Complete Certification process to give enormous information and support through the projects to our students, the one who gets the course complete certification is eligible to login to the projects developed and will be developed by us on the related technology, tools and course.

This Access will be provided for 12 months for the student from the day when he gets his CCC for SkillXpert.